For the resolution of consumer disputes (under Law No. 144/2015, of 8 September), the consumer can execute an alternative consumer
dispute resolution entity.

CNIACC – National Consumer Consumer Conflict Information and Arbitration Center.

Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
Telephone: 213 847 484 / Mobile Phone: 91 922 55 40
Fax: 213 845 201
E-mail: cniacc@unl.pt
Web: http://www.arbitragemdeconsumo.org
https://www.facebook.com/cniacc

More information on Consumer Portal: http://www.consumidor.pt/